Q: My Hotpoint fridge is noisy

A noisy fridge isn’t uncommon, especially on a new appliance.A sharp cracking sound from within your fridge can usually be attributed to the build up of frost on your internal fridge components.Causes of noise:• The pump/compressor motor – Normal• Pipe work vibrating against the wall – Check the position• Gas circulating inside pipes – Normal• Cracking sounds – Defrosting Air Movement – NormalIf you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 1

My Hotpoint fridge is noisy

Accepted Answer

A noisy fridge isn&rsquo;t uncommon, especially on a new appliance.A sharp cracking sound from within your fridge can usually be attributed to the build up of frost on your internal fridge components.Causes of noise:&bull; The pump/compressor motor &ndash; Normal&bull; Pipe work vibrating against the wall &ndash; Check the position&bull; Gas circulating inside pipes &ndash; Normal&bull; Cracking sounds &ndash; Defrosting Air Movement &ndash; NormalIf you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 2

Can I stack my Hotpoint fridge and freezer on top of each other?

Accepted Answer

You must not stack your Hotpoint refrigeration appliances directly on top of each other as the cabinets of the appliances are not suitable for this purpose.In order to be able to stack appliances you will need to purchase a product that is designed and built with this type of floor space saving feature such as an Hotpoint fridge freezer.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 3

Can I reverse the doors on my Hotpoint freestanding fridge?

Accepted Answer

You will find door reversal instructions for each appliance including diagrams inside the user manual that came with your appliance. Call us to book a door reversal with one of our skilled engineers on 0344 822 4224 &ndash; A charge will be applied.If you do not have your instruction booklet you can find a replacement user manuals here.If you need further assistance please call Hotpoint customer service on 0344 822 4224.Shop our popular products.Fridge Care KitFridge & Freezer Hygienizer Cleaner SprayFridge & Freezer Defrost SprayFridge Odour AbsorberShop Spare Parts

Question 4

What does the holiday button do on my Hotpoint appliance fridge?

Accepted Answer

The holiday button that is fitted to certain models is to be used after you have emptied the appliance and intend to be away from the house for a number of days or weeks.During this period of absence your appliance will run on the bare minimum of temperatures within the freezer compartment and disconnect the cooling apparatus within your fridge.Using the assumption that as you are away from your appliance and that the doors will be kept shut, the energy consumption will be much lower.Do not press the holiday button unless the fridge compartment of your Hotpoint appliance is empty as selecting this option whilst the fridge is full will result in food loss.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 5

Environmental temperature sensor fault

Accepted Answer

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

Question 6

Defrost sensor fault

Accepted Answer

Issue: The compartment temperature in my fridge is incorrect.Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages. If the fault continues please call our customer service centre to book an engineer on: 0344 822 4224.

Question 7

Environmental temperature sensor fault

Accepted Answer

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

Question 8

Ice maker circuit fault (if fitted)

Accepted Answer

Issue: The ice maker in my appliance is not working correctly.Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

Question 9

Our Engineers

Accepted Answer

Whether your product is in or our of guarantee, our team of 1000 fully trained and qualified engineers can fix it. Our engineers are equipped with all the right tools, to help ensure that your fridge is fixed and back and running like new in minimal time.

Question 10

About us

Accepted Answer

With over 100 years of experience in fixing home appliances, we know that a fridge is a key component to the everyday running of your home, so keeping it in good running order is key. If you need your fridge repaired then you have come to the right place! We at Hotpoint are leaders in the domestic home appliance market. We are the manufacture all of our very own brands such as Whirlpool. Indesit, Cannon by Hotpoint and Ariston, and we repair washing machines, washer dryers, tumble dryers, fridges, freezers and ovens etc.

Question 11

Book a repair

Accepted Answer

Before calling our dedicated service centre, why not use our quick and easy online form, In a few simple steps we can have a quote to you and a repair booked! Click here for more information.