Q: My Hotpoint integrated fridge freezer is noisy

A noisy integrated fridge freezer isn’t uncommon, especially on a new appliance.A sharp cracking sound from within your integrated fridge freezer can usually be attributed to the build up of frost on your internal fridge components.Causes of noise:• The pump/compressor motor – Normal• Pipe work vibrating against the wall – Check the position• Gas circulating inside pipes – Normal• Cracking sounds – Defrosting Air Movement – NormalIf you need further assistance please call Hotpoint customer service on 0344 822 4224.

Q: Our Engineers

All of our engineers trained to a high standard in Hotpoint’s very own school of excellence, there vans are well equipped with all the right tools, to ensure that when it comes to repairing your integrated fridge freezer, we will do everything in our power to fix it for you first time around. It doesn’t matter if your appliance is in or out of its guarantee period, we can fix it for you! We have no hidden repair fees either. We repair all of our own brands, which include Whirlpool, Indesit, Cannon by Hotpoint and Creda! We are the market leaders in our sector and we also repair lots of other appliance types such as, cooking appliances (hobs, cookers and hoods) or washing machines, dryers and washer dryers or any refrigeration products!

Question 1

My Hotpoint integrated fridge freezer is noisy

Accepted Answer

A noisy integrated fridge freezer isn&rsquo;t uncommon, especially on a new appliance.A sharp cracking sound from within your integrated fridge freezer can usually be attributed to the build up of frost on your internal fridge components.Causes of noise:&bull; The pump/compressor motor &ndash; Normal&bull; Pipe work vibrating against the wall &ndash; Check the position&bull; Gas circulating inside pipes &ndash; Normal&bull; Cracking sounds &ndash; Defrosting Air Movement &ndash; NormalIf you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 2

Can I stack my Hotpoint fridge and freezer on top of each other?

Accepted Answer

You must not stack your Hotpoint refrigeration appliances directly on top of each other as the cabinets of the appliances are not suitable for this purpose.In order to be able to stack appliances you will need to purchase a product that is designed and built with this type of floor space saving feature such as an Hotpoint fridge freezer.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 3

What does the holiday button do on my Hotpoint appliance integrated fridge freezer?

Accepted Answer

The holiday button that is fitted to certain models is to be used after you have emptied the appliance and intend to be away from the house for a number of days or weeks.During this period of absence your appliance will run on the bare minimum of temperatures within the freezer compartment and disconnect the cooling apparatus within your fridge.Using the assumption that as you are away from your appliance and that the doors will be kept shut, the energy consumption will be much lower.Do not press the holiday button unless the fridge compartment of your Hotpoint appliance is empty as selecting this option whilst the fridge is full will result in food loss.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 4

There is an amber light on my Hotpoint integrated fridge freezer, what is it for?

Accepted Answer

If an amber light is illuminated on the front of your Hotpoint integrated fridge freezer this means that the fast freeze switch/button has been selected.If this is not required simply press the button (or reverse the switch) to put the appliance back into its normal operating mode.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 5

Defrost sensor fault

Accepted Answer

Issue: The compartment temperature in my fridge is incorrect.Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages. If the fault continues please call our customer service centre to book an engineer on: 0344 822 4224.

Question 6

Environmental temperature sensor fault

Accepted Answer

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

Question 7

Environmental temperature sensor fault

Accepted Answer

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

Question 8

Ice maker circuit fault (if fitted)

Accepted Answer

Issue: The ice maker in my appliance is not working correctly.Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

Question 9

About us

Accepted Answer

We have over 1000 engineers across the UK, so you can be assured we have an engineer local to you, which means less time waiting for your appointment day to come around.

Question 10

Our Engineers

Accepted Answer

All of our engineers trained to a high standard in Hotpoint&rsquo;s very own school of excellence, there vans are well equipped with all the right tools, to ensure that when it comes to repairing your integrated fridge freezer, we will do everything in our power to fix it for you first time around. It doesn&rsquo;t matter if your appliance is in or out of its guarantee period, we can fix it for you! We have no hidden repair fees either. We repair all of our own brands, which include Whirlpool, Indesit, Cannon by Hotpoint and Creda! We are the market leaders in our sector and we also repair lots of other appliance types such as, cooking appliances (hobs, cookers and hoods) or washing machines, dryers and washer dryers or any refrigeration products!

Question 11

Book a repair

Accepted Answer

Booking a repair appointment with us is super easy, instead of calling us, why not fill out our simple online form in just a few steps? We can provide you with an instant quote, after that, let us do the rest! Click here for more information.